How to Update Recruitment Assist and Chrome Browser

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  4. How to Update Recruitment Assist and Chrome Browser

How to Update Recruitment Assist and Chrome Browser

After a new version of Recruitment Assist is released, you will need to update both your Chrome browser and the extension to ensure everything works correctly. Follow these five steps in order.

Why is this important? Job boards like Indeed, LinkedIn, Dice, Monster, and CareerBuilder update their websites periodically. When they do, we release a new version of Recruitment Assist to keep resume push working smoothly. Without updating, you may experience push failures or missing features.

✅ Step 1: Update Google Chrome

  1. Open Google Chrome on your computer.

  2. Click the three-dot menu (⋮) in the top-right corner of Chrome.

  3. Go to Help → About Google Chrome.

  4. Chrome will automatically check for updates and install them.

  5. Click Relaunch when prompted.

Tip: You can verify your current Chrome version on this page. We recommend always using the latest stable version.

For detailed instructions, visit Google's official guide on updating Chrome.

✅ Step 2: Update the Recruitment Assist Extension

  1. In Chrome, type chrome://extensions in the address bar and press Enter.

  2. Toggle Developer mode ON using the switch in the top-right corner.

  3. Click the Update button that appears at the top of the page.

  4. Wait a few seconds for all extensions to update.

  5. Toggle Developer mode OFF.

Note: If you do not manually update, Chrome will automatically update the extension within 6–8 hours. However, we recommend updating manually so you can start using the latest version right away.

—> How to check your current version

  • Click the Recruitment Assist icon in your Chrome toolbar.

  • The version number is displayed at the bottom of the popup window.

  • Compare it with the version number shared by your IT team or CrintellTech support.

✅ Step 3: Close All Job Board Tabs

If you currently have any job board open — Indeed, LinkedIn, Dice, Monster, or CareerBuilder — close those tabs completely.

This ensures the updated extension loads fresh when you reopen the portal. Simply refreshing the page is not sufficient; the tab must be closed and reopened.

✅ Step 4: Log Out and Log Back In to Recruitment Assist

—> Log Out

  1. Click the Recruitment Assist icon in your Chrome toolbar.

  2. Click Sign Out.

Alternatively, click this link to sign out directly: Sign Out of Recruitment Assist

—> Log Back In

  1. Visit crintelltech.com and click Login in the top-right corner.

  2. Enter your official email ID and password.

  3. If you have forgotten your password, click Forgot Password or email support@crintelltech.com.

—> Verify You Are Logged In

  • Click the Recruitment Assist icon in your browser toolbar.

  • Your name should appear — this confirms you are signed in.

Important: Clearing cookies alone does not log you out of the extension. You must use the Sign Out option within Recruitment Assist.

✅ Step 5: Reopen the Job Board and Test

  1. Open your job board (Indeed, LinkedIn, Dice, Monster, or CareerBuilder).

  2. Navigate to a candidate profile that has contact details (phone number or email).

  3. Verify that the Recruitment Assist popup appears and the profile push completes successfully.

  4. If a duplicate notification (black box) appears, this means the candidate already exists in your ATS — this is expected behavior.

🔄 If the Update Does Not Resolve Your Issue

If resume push is still not working after completing all five steps above, try the following:

—> Clear Browser Cookies

Follow the steps in this article: How to Clear Cookies and Cache for Recruitment Assist

—> Full Troubleshooting

Follow the complete troubleshooting guide: Troubleshooting Steps for Recruitment Assist

—> Check Your Browser

Recruitment Assist only works on Google Chrome. If you have multiple browsers installed, make sure you are using the browser where the extension is installed. Activity on other browsers (Edge, Firefox, Safari) will not be tracked.

❓ Frequently Asked Questions

—> Our IT team restricts extension updates. What should we do?

Ask your IT administrator to allow updates for the CrintellTech Recruitment Assist extension. The extension ID can be found at chrome://extensions. Your IT team can whitelist this extension for automatic updates.

—> I updated, but my name still does not appear on the daily report. Why?

Your daily activity report tracks actions performed through the Recruitment Assist extension. If your name is missing from the report, it usually means one of the following:

  • You are using a different browser than the one where Recruitment Assist is installed.

  • You were not logged in to the extension when browsing the job board.

  • The extension version is outdated.

Complete all five steps above and try again. If the issue persists, contact support.

—> How often are updates released?

Updates are released as needed when job boards change their website structure or when new features are added. You will typically be notified by your IT team or CrintellTech support when an update is available.

Need More Help?

If none of these steps resolve your issue, contact support@crintelltech.com or call 1-888-430-8232 with a brief description and screenshot of the problem.

Last updated April 5, 2026
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