Recruitment Assist shows a notification on a candidate's profile when your team has already pushed that candidate, or when the candidate is already in your ATS. This saves you from spending a job board view on someone you already have. If the notification does not appear, the steps below fix it in most cases.
✅ Steps to Fix
Allow pop-ups for the job board. In Chrome, click the icon at the right end of the address bar and choose Always allow pop-ups. If pop-ups or overlays are blocked, the notification cannot show.
Update Recruitment Assist. Make sure you have the latest version. See How to Update Recruitment Assist and Chrome Browser.
Sign out and sign in again. Click the Recruitment Assist icon, sign out, then sign in. See How to Sign Out of Recruitment Assist.
Refresh the page. If you moved between search result pages and came back, press F5 to reload the profile.
Check you are signed in. If the extension says you are not signed in, follow Fix Extension Sign-In Status.
❓ Still Not Working?
Email support@crintelltech.com with:
The job board and a link to the candidate profile
A screenshot of the page
Your Recruitment Assist version (shown in the extension popup)
We will set up a short call to check it with you.