Troubleshooting Issues

Troubleshooting steps for Recruitment Assist

If you are experiencing issues with the Recruitment Assist extension — such as profiles not pushing, the extension not loading, or errors appearing — follow these steps in order to ...

Fix Extension Sign-In Status

Fix Sign-In Status MismatchIf you've successfully signed in to Recruitment Assist but the extension still shows you as signed out, this usually indicates a browser cache or authent ...

How To Clear Cookies and Cache for Recruitment Assist (Chrome Extension)

Manual update of Recruitment Assist Chrome extension

To update the Chrome extension (Recruitment Assist) manually. Right-click on the Recruitment Assist icon on the Chrome toolbar. Click on Manage Extensions. Turn on ...

Security Alerts and Login Verification Explained

Security Alerts and Login Verification ExplainedIf you receive a security alert, login verification prompt, or are unable to log in to Recruitment Assist, this article explains wha ...

Troubleshooting Resume Push Issues

Troubleshooting Resume Push IssuesIf candidate profiles are not being pushed from job boards (Indeed, LinkedIn, Dice, Monster, or CareerBuilder) to your ATS, follow this guide to i ...